Privacy Policy

This Privacy Policy describes how 9to5resumes.com (the "Service"), operated by YV Solutions LLC ("Company," "we," "us," or "our"), collects, uses, discloses, and protects your personal information when you access or use our website and services.

By using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information You Provide

We collect personal information you voluntarily provide, including:

• Full name
• Email address
• Phone number (optional)
• Account login credentials (if applicable)
• Resume content (employment history, education, skills, achievements)
• LinkedIn profile or professional data
• Any other information you submit through the Service

B. Payment Information

Payments are processed through third-party payment providers (for example, Stripe).

• We do not store full payment card details
• We may store limited billing information (for example, subscription status, last 4 digits, billing country)

C. Automatically Collected Information

We may automatically collect:

• IP address
• Device type and browser
• Usage data (pages visited, features used)
• Referring URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service
• Enable resume creation and content generation
• Process transactions and manage subscriptions
• Communicate with you (support, updates, billing)
• Improve and personalize user experience
• Send marketing communications (you may opt out)
• Detect fraud and ensure security
• Comply with legal obligations

3. User Content and Resume Data

Our Service allows you to create and store professional documents.

By using the Service:

• You retain ownership of your resume and content
• You voluntarily provide personal and professional information
• We process your content solely to provide the Service

We do not sell your resume content or make it publicly available.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core functionality (for example, login and sessions)
• Analyze usage and performance
• Improve and personalize the Service

You can control cookies through your browser settings. Disabling cookies may affect functionality.

5. Sharing and Disclosure of Information

We may share your information in the following circumstances:

A. Service Providers

We share data with trusted third-party providers that help operate our Service, including:

• Payment processors (for example, Stripe)
• Hosting and infrastructure providers
• Analytics providers (for example, Google Analytics)
• Email and communication platforms

These providers are contractually obligated to use your data only for authorized purposes.

B. Legal Compliance

We may disclose information if required to:

• Comply with legal obligations
• Respond to lawful requests
• Protect our rights, users, or the public
• Prevent fraud or misuse

C. Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred.

6. Your Privacy Rights (United States)

Depending on your location, you may have the following rights:

A. General Rights

You may request to:

• Access your personal data
• Correct inaccurate data
• Delete your personal data
• Opt out of marketing communications

B. State-Specific Rights

Residents of California, Virginia, Colorado, Connecticut, and Utah may have additional rights, including:

• Confirm whether we process your data
• Access and obtain a copy of your data
• Correct inaccuracies
• Request deletion
• Opt out of targeted advertising (if applicable)
• Opt out of data sale (we do not sell data)

C. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

• Know what personal data is collected
• Access, correct, or delete personal data
• Limit use of sensitive personal information
• Opt out of sale or sharing (we do not sell personal data)
• Non-discrimination for exercising rights

D. Exercising Your Rights

To submit a request:

Email: contact@9to5resumes.com

We may verify your identity before processing your request.

E. Response Time

We will respond within 45 days or as required by applicable law.

F. No Sale of Personal Information

We do not sell your personal information.

7. Data Retention

We retain personal data:

• As long as your account is active
• As needed to provide the Service
• To comply with legal obligations
• To resolve disputes and enforce agreements

You may request deletion of your data at any time.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data.

However, no system is completely secure. Use of the Service is at your own risk.

9. Third-Party Links

Our Service may contain links to third-party websites.

We are not responsible for their privacy practices.

10. Children's Privacy

The Service is not intended for individuals under 18.

We do not knowingly collect personal information from minors.

11. International Users

The Service is operated in the United States.

If you access the Service from outside the U.S., you consent to the transfer and processing of your information in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be effective upon posting, with the updated effective date.

13. Your Choices

You may:

• Opt out of marketing emails
• Request access, correction, or deletion of your data
• Disable cookies through browser settings

14. Contact Information

YV Solutions LLC

Website: https://9to5resumes.com

Email: contact@9to5resumes.com